Training and Development Manager

Also called: Development Coordinator, Development Director, Development Manager, E-Learning Manager, Education and Development Manager

Varies

estimated salary

Training and development managers plan, direct, or coordinate the training and development activities and staff of an organization.

 

 

  • Analyze training needs to develop new training programs or modify and improve existing programs.
  • Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
  • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Prepare training budget for department or organization.
  • Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
  • Develop and organize training manuals, multimedia visual aids, and other educational materials.
  • Develop testing and evaluation procedures.
  • Train instructors and supervisors in techniques and skills for training and dealing with employees.
  • Conduct orientation sessions and arrange on-the-job training for new hires.
  • Conduct or arrange for ongoing technical training and personal development classes for staff members.
  • Review and evaluate training and apprenticeship programs for compliance with government standards.
  • Coordinate established courses with technical and professional courses provided by community schools and designate training procedures.
Work Context
  • Electronic Mail — 93% responded "Every day".
  • Indoors, Environmentally Controlled — 82% responded "Every day".
  • Telephone — 82% responded "Every day".
  • Contact With Others — 71% responded "Constant contact with others".
  • Work With Work Group or Team — 56% responded "Extremely important".
  • Face-to-Face Discussions — 63% responded "Every day".
  • Structured versus Unstructured Work — 56% responded "Some freedom".
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Work Activities
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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Detailed Work Activities
  • Conduct employee training programs.
  • Evaluate program effectiveness.
  • Evaluate training programs, instructors, or materials.
  • Evaluate employee performance.
  • Develop procedures to evaluate organizational activities.
  • Conduct employee training programs.
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Knowledge

Education and Training
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administration and Management
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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Skills

Learning Strategies
  • Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Instructing
  • Teaching others how to do something.
Coordination
  • Adjusting actions in relation to others' actions.
Reading Comprehension
  • Understanding written sentences and paragraphs in work related documents.
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Abilities

Oral Expression
  • The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
Deductive Reasoning
  • The ability to apply general rules to specific problems to produce answers that make sense.
Fluency of Ideas
  • The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
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Personality

People interested in this work like activities that include ideas, thinking, and figuring things out.
They do well at jobs that need:
  • Achievement/Effort
  • Persistence
  • Initiative
  • Leadership
  • Cooperation
  • Concern for Others
  • Social Orientation
  • Self Control
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Technology

You might use software like this on the job:

Enterprise resource planning ERP software
  • Learn.com LearnCenter Talent Management Suite Hot Technology
  • Oracle PeopleSoft Hot Technology
  • Microsoft Dynamics Hot Technology
Medical software
  • Epic Systems Hot Technology
Word processing software
  • Microsoft Word Hot Technology
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